Triple Play is the ability for a Carrier/Service Provider to deliver Telephony, High Speed Internet and Interactive TV services to a residential customer over a broadband connection. The residential customer gets the benefits of a bundled solution together with Interactive TV services, which allow him/her to view the content at the desired time.

In today's demand-driven economy, companies can gain competitive advantage by connecting the strategic practices of sourcing with the operational tactics of purchasing and collaboration. Hence Supplier Relationship Management (SRM) is what one needs to turn the way to acquire goods and services into a strategic advantage. It enables to achieve greater value from direct and indirect spend by helping evaluate sourcing alternatives. It streamlines procurement processes to fit the demand chain, so that one is able to make the kind of informed decisions that positively impacts the bottom line.

Introduction

Corporate Performance management (CPM) provides a blend of technology and processes that enable enterprises to plan, monitor, measure and manage performance so they can better align execution with corporate strategies. This is a crucial objective for every business especially during times of slower growth and lower profitability, frequent mergers and acquisitions, global competition, and greater scrutiny of accounting practices. Companies in every industry are seeking ways to get a clear, accurate view of operational performance. Essentially, they need an effective, reliable approach to connect operational performance to financial results.

John runs a small marketing firm. He, along with five other employees, manages most of the company's operations from sales to customer service. When John decided to use Internet as a marketing medium to attract more customers, he knew he didn't have the expertise to build a website himself nor could he afford to hire someone full time. He decided to outsource this activity. But where will he find someone who can do this work? He could ask around or advertise his requirement. Then, he remembered purchasing his computers over the Internet on eBay. It was easy. He went on the website, searched for computers, bid on them and got them delivered. It was cheap and faster too.

Look around any Fortune 1000 organization and you'll find a variety of service desks and/or help desks for both employees and external customers. Perhaps you'll see one or more IT help desks – one for logging routine HR matters, one for logging manufacturing defects, and another for customers to call with product-related problems...

Every analytic application, reporting function, Web service, back-up and disaster recovery system, and client application depends on the rapid, accurate availability of data. Most organizations now need instantaneous access to real-time data, in fact, to meet business goals and maintain high customer service levels. That means batch updating is out. The days of Sunday server shut downs and offline updates are over for companies that traffic in huge volumes of data and real-time transactions....

Service Oriented Architecture (SOA) provides the design framework to integrate siloed applications so that their functionality can be accessed as services on a network. Most commonly implemented through standards-based, technology-neutral Web Services, SOA breaks down monolithic applications into a suite of services, implementing functionality in a modular fashion. The article also throws light on how SOA allows the creation of services and composite applications that exist independent of the underlying technologies.

After spending nearly USD 20 billion over the past three years to acquire more than 25 software companies, Oracle's Chief Executive Larry Ellison is still hungry for more. After a quarter's gap of silence on acquisitions, the Redwood Shores company added performance management software solutions company Hyperion to its shopping bag 2007. The Hyperion acquisition is a sign of the consolidation wave in the Business Intelligence (BI) software market.

With organizations running many disparate systems – including Windows servers, UNIX servers, AS/400 systems, and IBM-compatible mainframes – the issue of interoperability has become increasingly important. As a result, businesses in Asia continue to rank the integration of diverse applications and the automation of business processes among their most pressing IT needs...

An Information Lifecycle Management program helps you prioritize and align business data over its entire lifecycle – from creation to storage to deletion – so that it generates the maximum amount of value to your business.

It is virtually impossible to avoid the hype surrounding Virtualisation. It is perceived as the hottest theme of IT at the present moment which seemed to have reached a crescendo in 2006. The “V” word has been thrown around a lot in recent times. IT vendors have been promoting it as a type of silver-bullet to solve many pressing IT problems. Is server sprawl a problem? Virtualize! Storage issues? Virtualize! Want to streamline network management? Virtualize! Know how to smooth software testing and deployment?

In today’s heterogeneous IT marketplace, “interoperability” can be defined as the ability of diverse IT applications or systems to exchange and use information. This is increasingly required of industry and governments alike. IT users of all types continue to demand interoperability, in order to reduce costs and complexity, and they are increasingly deploying the best products from multiple vendors to meet their IT needs...

IPTV has been a hot topic in the telecom world for quite some time. But is it simply vendor hype designed to sell more gear, or is there real customer demand for next generation TV service via broadband? Some observers are sceptical about IPTV's prospects in the unique Asian environment. Read this article to find out if IPTV can really fly in Asia and how Asian telcos make money from IPTV?

The global business arena is a diverse and dynamic one, constantly buffeted by changes in customer trends, government regulations and larger social-political issues. Every year, IBM conducts an annual survey of more than 1,400 executives worldwide to find out what are the critical issues of...

The effective use of IT to address changing business requirements are central to any company’s ability to compete, and this holds especially true in the banking industry today. With the advent of new technologies and the use of the Internet to achieve tighter integration with customers, financial institutions can bank on the potential of IT to enjoy high returns on investment...

The evolution of IP Multimedia Subsystem (IMS) is looking to change the face of telecommunications and carriers are seeing the need to break out of their legacy infrastructures and the necessity to partner with IT companies to enable the proper implementation of IMS standards to meet the demands of the consumers.

We expect our application lifecycle management tools to be well integrated. So why are we so worried about upgrading those tools? This is because when we do, the integration breaks. The Eclipse Application Lifecycle Framework (ALF) Project is going to fix that once and for all...

To the business consumer of information systems, the relationship with the IT personnel who build and maintain those systems can be a paradoxical experience: on the one hand, a partnership with IT delivers significant productivity benefits by automating routine tasks and improving access to information. On the other, the process of building automated systems often requires freezing business policies into software systems, limiting the business sponsor’s flexibility to adapt their operations to dynamic market conditions, individual customer demands, or changing regulatory environments. This article analyses the inherent disparity between business and IT and how implementation of business rule management systems can bridge the gap between the two.

Over the past few years, identity theft has been enabled by network technology and has grown from a specialised criminal craft into a huge and lucrative industry – one that is adept at maximising revenues, minimising risk, and developing innovative ways to stay ahead of the competition. The goal of this article is to give you a comprehensive view on the best practices which enterprises should adopt to win the war against identity theft...

Microsoft Office on Windows Operating system is the most popular office productivity tool on personal computers. But it is not the only option in the current open source environment. Linux is fast becoming a fierce competitor to Windows OS and Open Office a viable alternative to MS Office.