For Asia Pacific organizations, data center requirements are rapidly changing. C-Level executives are increasingly looking for solutions to address data center sprawl, aging facilities, energy and capacity limitations, and operational vulnerabilities and technology constraints that limit business growth and flexibility....

According to the IDC top ten predictions for 2008, enterprises are looking to meet business demands for a high level of performance with minimum exposure to risk through the IT Service Management (ITSM) framework...

The compound effect of leveraging Service-Oriented Architecture (SOA) and Business Process Management(BPM) technologies aims to make the business and IT infrastructure more efficient, transparent and agile -- providing companies unprecedented opportunities to grow, adapt and differentiate their businesses...

A recent study done by In-Stat has revealed that when given a choice between WiMax, WiFi and 3G, majority of consumers showed a “significant preference" for the long distance WiMAX protocol. This market looks set to intensify with the world expecting more than 133 million users to adopt WiMax by 2012.

Renowned content management provider Interwoven officially launched its new web optimization tool in Singapore this month. SDA Asia had the chance to catch up with Seth Rosenblatt, Interwoven's Global Product Head to find out more about the new tool...

Customer Service is increasingly becoming a competitive tool for companies. To keep up with the rising competition and increasing demand for superior services, a contact center must continuously exhibit a heightened level of customer support and service despite its growing customer database...

The real money lies in value added businesses, content distribution will become main revenue streams for telecom players. Concepts like VOIP, Video on Demand, Web TV and IPTV will be the next phase in this space.

In today’s dynamic and fast-evolving world, it is perhaps very important to be able to reach customers spread across the world at any given time. New digital marketing channels, such as Internet and mobile phones are considered to be among the powerful opportunities to reach consumers.

The success of any business depends upon the quality of the decisions it makes and to achieve this goal many companies are investing in data warehousing, customer relationship management, business process management and business intelligence, but the companies are often found unhappy with the results.

Today’s enterprise network is perhaps one of the most important additions to the corporate environment in the past decade. The corporate network has gone beyond being just a communications medium and is now an indispensable tool that businesses rely on to run their daily operations. Thus, organizations continue to make considerable investments in their network infrastructure. However, how they spend that money and what they spend it on to makes a difference.

SDA India spoke to the Marketing Director for Alliances and Teleweb sales for Sun Microsystems in India, KP Unnikrishnan on how Sun is making sure that Sun technologies are known by every stakeholder or every prospective stakeholder for Sun, how Sun runs strategic initiatives to increase sales, making sure that we are constantly growing double than the industry standard, and, generally, outperform the competition...

Service Oriented Architecture enables innovation in business by ensuring that IT companies can adapt quickly, easily and economically to support rapidly changing business needs.

Many organizations are discovering a fast growing need to virtualise applications as they struggle to deal with two opposing forces of modern businesses: increasing dispersed and external workforces with an increasingly stringent need for security and control of data....

Industry analysts predict that BPO will slowly give way to the BPU. It is said that as the BPO market continues to move toward mass customization, business processes will increasingly be accessed as utilities, offering common services to multiple clients, making way for the BPU. SDA India spoke to C.V.Prakash, CEO of Gradatim, a BPU services provider, who uses platforms built using principles of SOA...

Enterprise Decision Management (EDM) has now become one of the major streams in business enhancements. As Business Intelligence played a role in making business better, EDM is making it wonderful. become one of the major streams in business enhancements. As Business Intelligence played a role in making business better, EDM is making it wonderful. SDA spoke to Fair Isaac's Bill Waid on EDMs, its benefits and its...

Collabnet is a collaboration company that makes open source software a real collaborative effort. The Collabnet platform supports globally distributed teams in a centralised, cost-effective manner, which can yield 20-30 per cent annual savings through reduced development infrastructure costs, increased productivity, improved project visibility and shared access to software assets. SDA caught up with Isabella Dumont; Taki...

Juniper and Cisco always try to keep the other down by launching newer and advanced router technology. For a while Juniper lost its market to Cisco, however it is trying to regain that by pinning all its hopes on T1600, its newest router, that offers better technology with less space.

Software AG recently unveiled crossvision, a product the company claims offers a comprehensive and innovative approach to synchronizing business with IT. SDA Asia's Sophia Mayengbam caught up with Ivo Totev to talk about crossvision, SOA, Software AG's Eclipse contributions, business breadth and future roadmap....

Enterprise Content Management (ECM) is any of the strategies and technologies employed in the information technology industry for managing the capture, storage, security, revision control, retrieval, distribution, preservation and destruction of documents and content. ECM especially concerns content imported into or generated from within an organization in the course of its operation, and includes the control of access to this content from outside of the organization's processes. SDA Asia spoke to Interwoven’s Vice President of Asi apacific James Murray to find out more about ECM...

There is no widely agreed upon definition of service-oriented architecture other than its literal translation that it is an architecture that relies on service-orientation as its fundamental design principle. Service-orientation describes an architecture that uses loosely coupled services to support the requirements of business processes and users. Resources on a network in an SOA environment are made available as independent services that can be accessed without knowledge of their underlying platform implementation. These concepts can be applied to business, software and other types of producer/consumer systems. SDA Asia spoke to Juniper’s Regional Enterprise Solutions Manager Abby Tang to find out more about SOA...