There is a growing trend among mid-sized and large enterprises that have increasingly distributed workforces who need access to collaborative business applications and services outside of their corporate offices. As businesses continue to find ways to stay agile, the teleworker has made steady gains in popularity. Technology has given the...

“Execution without strategy is wasteful. Strategy without execution is useless,” asserts Rebecca Norton, CFO & COO of Business Objects(an SAP Company) Asia Pacific with regards to the symbiotic relationship between Business Intelligence tools and Enterprise Applications...

Internet search works. Google and Yahoo couldn’t have painted a clearer picture. In the enterprise sector, search is increasingly becoming a killer app for information workers. The technology’s critical role in identifying and enabling specific content across the enterprise to be indexed, searched...

With VoIP (voice over internet protocol) plans becoming more flexible and affordable, the world is possibly looking at a trend where one day international calls, be it to the mobile or landline would be next to nothing, especially as more people around the world get connected...

Near Field Communication (NFC) is a new, short-range wireless connectivity technology that essentially puts a wallet into your SIM card. This mobile wallet is expected to revolutionize the way consumers make purchases...

For Asia Pacific organizations, data center requirements are rapidly changing. C-Level executives are increasingly looking for solutions to address data center sprawl, aging facilities, energy and capacity limitations, and operational vulnerabilities and technology constraints that limit business growth and flexibility....

According to the IDC top ten predictions for 2008, enterprises are looking to meet business demands for a high level of performance with minimum exposure to risk through the IT Service Management (ITSM) framework...

The compound effect of leveraging Service-Oriented Architecture (SOA) and Business Process Management(BPM) technologies aims to make the business and IT infrastructure more efficient, transparent and agile -- providing companies unprecedented opportunities to grow, adapt and differentiate their businesses...

A recent study done by In-Stat has revealed that when given a choice between WiMax, WiFi and 3G, majority of consumers showed a “significant preference" for the long distance WiMAX protocol. This market looks set to intensify with the world expecting more than 133 million users to adopt WiMax by 2012.

Renowned content management provider Interwoven officially launched its new web optimization tool in Singapore this month. SDA Asia had the chance to catch up with Seth Rosenblatt, Interwoven's Global Product Head to find out more about the new tool...

Customer Service is increasingly becoming a competitive tool for companies. To keep up with the rising competition and increasing demand for superior services, a contact center must continuously exhibit a heightened level of customer support and service despite its growing customer database...

The real money lies in value added businesses, content distribution will become main revenue streams for telecom players. Concepts like VOIP, Video on Demand, Web TV and IPTV will be the next phase in this space.

In today’s dynamic and fast-evolving world, it is perhaps very important to be able to reach customers spread across the world at any given time. New digital marketing channels, such as Internet and mobile phones are considered to be among the powerful opportunities to reach consumers.

The success of any business depends upon the quality of the decisions it makes and to achieve this goal many companies are investing in data warehousing, customer relationship management, business process management and business intelligence, but the companies are often found unhappy with the results.

Today’s enterprise network is perhaps one of the most important additions to the corporate environment in the past decade. The corporate network has gone beyond being just a communications medium and is now an indispensable tool that businesses rely on to run their daily operations. Thus, organizations continue to make considerable investments in their network infrastructure. However, how they spend that money and what they spend it on to makes a difference.

SDA India spoke to the Marketing Director for Alliances and Teleweb sales for Sun Microsystems in India, KP Unnikrishnan on how Sun is making sure that Sun technologies are known by every stakeholder or every prospective stakeholder for Sun, how Sun runs strategic initiatives to increase sales, making sure that we are constantly growing double than the industry standard, and, generally, outperform the competition...

Service Oriented Architecture enables innovation in business by ensuring that IT companies can adapt quickly, easily and economically to support rapidly changing business needs.

Many organizations are discovering a fast growing need to virtualise applications as they struggle to deal with two opposing forces of modern businesses: increasing dispersed and external workforces with an increasingly stringent need for security and control of data....

Industry analysts predict that BPO will slowly give way to the BPU. It is said that as the BPO market continues to move toward mass customization, business processes will increasingly be accessed as utilities, offering common services to multiple clients, making way for the BPU. SDA India spoke to C.V.Prakash, CEO of Gradatim, a BPU services provider, who uses platforms built using principles of SOA...

Enterprise Decision Management (EDM) has now become one of the major streams in business enhancements. As Business Intelligence played a role in making business better, EDM is making it wonderful. become one of the major streams in business enhancements. As Business Intelligence played a role in making business better, EDM is making it wonderful. SDA spoke to Fair Isaac's Bill Waid on EDMs, its benefits and its...