Global IT services, business solutions and outsourcing company Tata Consultancy Services (TCS), has inked a deal worth AUD 16 million with one of Australia’s largest gas and electricity retailer, AGL Energy Limited (AGL).
The five year agreement will see TCS manage and support all SAP applications for AGL including AGL’s existing SAP ERP system and the SAP Industry Solution for Utilities, which is currently being implemented.
Paul Anthony, managing director of AGL, said: “The decision to outsource our applications management and upgrade our systems is in line with AGL’s strategy to streamline business operations and offer a competitive service.”
“TCS is delighted to be associated with AGL. This engagement underscores our capabilities in the Asia Pacific energy and utilities markets. It is supported by our Global Network Delivery Model, global alliance network and our large regional presence,” said Girija Pande, EVP and regional director for TCS Asia Pacific.
With more than 30 key customers across North America, EMEA, UK and APAC, the TCS’ Energy & Utilities Practice provides best-in-class consulting, IT services and solutions that help its customers define and deploy business effectiveness improvement programs. From customer relationship, revenue and asset management to providing business intelligence and data warehousing solutions, TCS helps companies operating in Energy and Utilities sector meet complex business challenges, mitigate risks and deliver real business results.
TCS, which is part of India’s largest industrial conglomerate the Tata Group, has a strong presence in Australia and New Zealand and has been operating in the region for the last 25 years.
AGL has Australia's largest retail energy and dual fuel customer base, supplying some 4.1 million customer accounts and approximately 3,600MW of generation under management. This includes customers supplied with gas and electricity through AGL's joint venture partnerships, ActewAGL and AlintaAGL. |
