Verizon has introduced an Integrated Communications Package to help businesses with voice-over-IP (VoIP) service more effectively manage their communications and enhance employee collaboration, mobility and productivity.
“Collaboration and mobility represent key challenges for our customers, but also powerful opportunities,” said Nancy Gofus, senior vice president and chief marketing officer for Verizon Business.
The new unified communications service which is part of Verizon Business’ VoIP portfolio is said to provide a dynamic hub where employees can access voice mail, control incoming and outgoing calls, manage their online presence, send text messages, and synchronize contacts and calendars.
It will be available to U.S.-based Hosted IP Centrex customers beginning next month, with plans to expand internationally later this year.
“With our Integrated Communications Package, companies can see more than cost efficiencies by moving to voice over IP. We want to help our customers achieve a more collaborative, high-performance work culture in a converged voice and data environment,” added Gofus.
Integrated Communications Package can help a wide array of businesses or government agencies to make employee communications more productive – whether they are in an office, on the road or in a remote location.
As the service evolves, future plans include integrating it with Verizon Business’ portfolio of advanced audio, net and video conferencing services, and contact center services.
Hosted IP Centrex with Integrated Communications Package is network-based and simple to deploy, manage and support. This service is aimed at reducing the time, processes and inefficiencies of connecting employees. By combining Hosted IP Centrex with Integrated Communications Package, organizations can efficiently support teleworkers, meet mobility requirements and unify communications.
The services can be used on a Web-based interface, or run in conjunction with a stand-alone desktop client and Microsoft Outlook plug-in.
Integrated Communications Package allows users to determine how their colleagues can best reach them – by phone, e-mail or instant message. For example, if they want to be reached by phone and they are not near an office phone or computer, Integrated Communications Package can instantly direct incoming phone calls to a mobile phone, PDA or to voice mail. |
