Thursday, 14 February 2008

Use of IP Coom to Transform Business Processes on the Rise

Approximately 54% of US companies that have adopted IP communications have integrated it into their operations in a way that has changed business procedures and processes.

This finding is part of a recent study done by high-tech market research firm In-Stat, which also revealed that adoption is still driven by traditional buying decision triggers, such as equipment end-of-life, lack of capacity, business partnerships, and internal IT initiatives.

"Contrary to popular belief, current deployment of UC applications, such as collaboration and unified messaging, are spread uniformly across businesses of all sizes," says Keith Nissen, In-Stat analyst.

"Unified communication applications are not just for large enterprises."

The study, titled “UC: From A Technology Adoption Perspective” also found that:

- Less than 33% of businesses using IP communications currently use UC collaboration and unified messaging applications.

- At least for 2008, the majority of IP communication and UC sales opportunities remain in the large enterprise business segment.

- The lack of wide-scale IP end-point deployment will impede UC adoption.